What is the Helpline
The Helpline service provides you with first-line assistance on Intellectual Property protection and IP rights enforcement in Latin America.
All your queries received through this confidential service will receive a tailor made answer by our IP experts or will be signposted to appropriate organisations within a maximum of 3 working days.
This service is offered in English, French, German, Spanish and Portuguese (upon experts’ availability).
All enquiries will be treated with the highest degree of confidentiality in full compliance with EU regulations 2016/679 and 2018/1725 on personal data protection. For more details refer to our privacy policy.
How it works
Register for free, send your IP questions and receive a tailor-made answer by our IP experts in 3 working days. You can also contact us by phone or email.
Contact us
Latin America IP SME Helpdesk Helpline Team
e-Mail: helplinelatinamerica-ipr-helpdesk [dot] eu (helpline[at]latinamerica-ipr-helpdesk[dot]eu)
Phone: +34 96 590 9684
Opening hours: Monday to Friday – 9:00 to 17:00 (CET/CEST)