Skip to main content
European Commission logo
IP Helpdesk

South-East Asia - Helpline

Send your enquiry to our Helpline service and our IP experts will provide confidential and free-of-charge, first-line support on IP issues related to business activities in South-East Asia in three business days.

What is the Helpline

Get in touch with us to receive high-quality and user-friendly first-line IP assistance from a team of experienced legal specialists within no more than three working days.

Our Helpline is open to any small and medium-sized enterprise in the European Union or one of the other countries of the Single Market Programme* (SMP) that is doing business in South-East Asia, and/or those that are planning to do so. Moreover, it is also at the service of researchers and SMEs participating in EU-funded research projects with a South-East Asia angle.

All enquiries will be treated with the highest degree of confidentiality in full compliance with EU regulations 2016/679 and 2018/1725 on personal data protection. For more details refer to our privacy policy by clicking here.


How it works

Send us your IP questions by email and receive a tailor-made answer from our IP experts in 3 working days.


* The Single Market Programme countries are currently the EU member states plus Norway, Iceland and Liechtenstein.

Contact us

South-East Asia IP Helpdesk Helpline Team

Phone numbers:

Europe (Belgium): +32 2 663 30 46

South-East Asia (Vietnam): +84 28 38 25 81 16

Opening hours: Monday to Friday – 9:00 to 17:00 (CET/CEST & ICT)