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Africa - Helpline

Submit your enquiry to our Helpline service and our IP experts will provide free-of-charge, first-line support on all issues related to intellectual property protection and IP rights enforcement in Africa.

What is the Helpline

The Helpline service provides you with first-line assistance on Intellectual Property protection and IP rights enforcement in African countries.

All your queries received through this confidential service will receive a tailor-made answer by our IP experts within a maximum of 3 working days.

You may send us your query in any of the EU languages, however the African IP SME Helpdesk services are primarily provided in English and French.

All enquiries will be treated with the highest degree of confidentiality in full compliance with EU regulations 2016/679 and 2018/1725 on personal data protection. For more details refer to our privacy policy by clicking here.

How it works

Send your IP questions and receive a tailor-made answer by our IP experts in 3 working days. You can also contact us by phone or email.

Contact us

Africa IP SME Helpdesk Team


Phone numbers: Europe (Spain): +34 965 139 100

Address: Avenida de Europa, 4 03008 Alicante, España