The Helpline service provides you with first-line assistance on Intellectual Property protection and IP rights enforcement in African countries.
All your queries received through this confidential service will receive a tailor-made answer by our IP experts within a maximum of 3 working days.
You may send us your query in any of the EU languages, however the African IP SME Helpdesk services are primarily provided in English and French.
How it works
Send your IP questions and receive a tailor-made answer by our IP experts in 3 working days. You can contact us by phone or email.
Email: africa [dot] iphelpdesk
euipo [dot] europa [dot] eu (africa[dot]iphelpdesk[at]euipo[dot]europa[dot]eu)
Phone number: Europe (Spain): +34 965 139 810
Data Protection
Your personal data is processed in accordance with Regulation (EU) No 2018/1725 on the protection of individuals regarding the processing of personal data by the Union institutions, bodies, offices, and agencies and on the free movement of such data. For further information, please refer to our privacy notices on Management of User Interactions and Online Chat.