The Business Innovation Croatian Agency – BICRO is the key governmental organisation in charge of catalysing the innovation process. BICRO both develops and coordinates national policy measures related to innovation on one hand, and the necessary financial instruments on the other, with the ultimate aim of motivating the private and public sector to raise the levels of investment in R&D. BICRO is active in the European commission EU IPR Helpdesk initiative with 2 IPR ambassadors appointed to help SMEs with issues regarding IPR in Croatia. For free expert advice on Croatian IPR, SMEs can e-mail questions to een@bicro.hr and they will receive a reply from one of the Helpdesk experts within 3 working days.